Privacy Policy: FinPipe

FinPipe is dedicated to delivering excellent financial services to our users. This policy outlines our commitment to managing your Personal Information in accordance with the highest standards within the financial industry.

We adhere to and operate under the Australian Privacy Principles (APPs) as stipulated in the Privacy Act 1988 (Cth), which governs the collection, use, disclosure, storage, security, and disposal of Personal Information.

You can obtain a copy of the APPs from The Office of the Australian Information Commissioner's website at www.aoic.gov.au.

Definition and Collection of Personal Information

Personal Information refers to data or opinions identifying an individual. At FinPipe, examples of collected Personal Information include names, addresses, email addresses, and phone numbers. We gather this information through various channels such as interviews, correspondence, telephone and facsimile communication, emails, through our website www.FinPipe.com, from your website, media and publications, from publicly available sources, from cookies, and third-party sources. However, we cannot guarantee the policies of authorised third parties or website links.

The primary purpose of collecting your Personal Information is to provide our financial services, share information with clients, and for marketing purposes. Additionally, we may use your Personal Information for secondary purposes closely associated with the primary purpose, where such use or disclosure would be reasonably expected. You have the right to unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

Sensitive Information

Sensitive information, as defined by the Privacy Act, includes details or opinions about racial or ethnic origin, political opinions, religious beliefs, criminal records, or health information. At FinPipe, we will use sensitive information:

For the primary purpose it was obtained.
For secondary purposes directly related to the primary purpose and with your consent, or where required/authorised by law.

Third Parties and Disclosure

We strive to collect Personal Information directly from you whenever reasonable and feasible. However, there might be instances where we receive information from third parties. In such cases, we will take reasonable steps to inform you about the information provided by these third parties.

Disclosure of Personal Information

Your Personal Information may be disclosed:

To third parties with your consent.
Where required or authorised by law.

Security of Personal Information

We store your Personal Information in a manner that reasonably protects it from misuse, loss, unauthorised access, modification, or disclosure. When the information is no longer required for its original purpose, we will take steps to destroy or de-identify it. Typically, most Personal Information is stored in client files for a minimum of 7 years.

Accessing Your Personal Information

You have the right to access and update your Personal Information held by FinPipe, with certain exceptions. To access this information, please contact us in writing. While we do not charge for access requests, an administrative fee may apply for providing a copy of your Personal Information. For your security, we may require identification before releasing the requested information.

Ensuring Data Quality

We are dedicated to maintaining the accuracy, completeness, and currency of your Personal Information. If you find any inaccuracies or outdated information, please notify us promptly, enabling us to update our records and continue delivering quality services.

Policy Updates

This policy may undergo updates periodically and will be accessible on our website.

If you have any questions or complaints regarding our Privacy Policy, please do not hesitate to contact us.